Stay informed on how your brand is perceived
In luxury, brand equity is everything.
Brand Sentiment Report
Weekly digest • 2,847 feedback items
Built for luxury marketers
who protect brand excellence
In luxury, brand equity is everything. Yet understanding how clients perceive your maison often means waiting for quarterly surveys or reacting too late.
Brand Directors
Strategic oversight & escalation
Marketing Managers
Deep, consistent analysis
Digital Leads
Communications Directors
Strategic oversight & escalation
From alert to action in minutes
The objective of this agent is to improve client experience by identifying emerging issues before they impact brand perception.
The Trigger
You define when the agent should activate. When conditions are met, it starts working automatically.
- Weekly schedule every Monday, reviewing the prior week's data
- NPS threshold breach when any boutique drops 5+ points versus trailing average
- Complaint volume spike when a product category sees 20% increase in complaints
360° View
The agent opens a tailored dashboard consolidating data from all your systems.
- Overall NPS and trend by region and boutique
- Complaint volume and categories (product quality, service, delivery, repairs)
- Product-level sentiment linking SKUs to feedback patterns
Automated Analysis
The agent follows a structured analysis flow, combining checks with exploratory reasoning.
- Calculate sentiment movement - compares current NPS and complaint volumes against trailing 4-week and year-over-year benchmarks.
- Identify boutique outliers - flags locations where satisfaction declined while peers remain stable.
- Analyze product-level feedback - groups complaints by category and SKU, identifying items with disproportionate negative sentiment.
Actionable Output
After analysis, the agent creates a human-friendly report with everything your team needs.
- Executive summary with headline NPS movement and key concerns
- Boutique-level findings identifying locations requiring attention
- Product quality alerts listing SKUs with concerning feedback
Delivery
Reports are sent automatically via email or accessed directly in Veezoo.
Key benefits for marketing teams
Concrete, measurable value for your team from day one
Faster issue detection
Before: sentiment surfaced in quarterly studies. Now: weekly monitoring catches concerns within days.
Connecting feedback to revenue
See how satisfaction trends correlate with commercial performance in a single view.
Protecting VIP relationships
Flags high-value clients with negative experiences for proactive recovery.
Up and runningin production in weeks
To deploy this Agent, you connect Veezoo to your existing Data Warehouse, typically containing data from:
Ready to explore Brand Sentiment Monitor?
Fully customizable to your workflows, data sources, and business requirements.
Typical initial implementation in weeks, not months.