Customer Satisfaction Tracker
Delivery platforms operate across dozens of cities and regions, each with unique operational challenges that affect customer satisfaction differently.
Regional CSAT Report
Weekly digest • 12 cities analyzed
Built for delivery teams who maximize customer satisfaction
Delivery platforms operate across dozens of cities and regions, each with unique operational challenges that affect customer satisfaction differently.
CX Directors
Strategic oversight & escalation
Customer Support Leads
Quality Managers
Defect prevention & control
Regional CX Leads
From alert to action in minutes
The objective of this agent is to Maintain consistent customer satisfaction across all markets.
The Trigger
You define when the agent should activate. When conditions are met, it starts working automatically.
- Daily morning report: Prior day CSAT by geography
- Market alert: Triggers when city falls below satisfaction threshold
- Trend alert: Activates when market shows declining trajectory
360° View
The agent opens a tailored dashboard consolidating data from all your systems.
- Market scorecard with CSAT by city/region
- Geographic heatmap visualizing satisfaction distribution
- Trend analysis showing satisfaction trajectories
Automated Analysis
The agent follows a structured analysis flow, combining checks with exploratory reasoning.
- Market monitoring: Tracks CSAT by geography
- Trend detection: Identifies improving or declining markets
- Operational correlation: Links satisfaction to delivery metrics
Actionable Output
After analysis, the agent creates a human-friendly report with everything your team needs.
- Executive summary: Platform-wide CSAT with geographic highlights
- Market rankings: Cities by satisfaction with trends
- Alert markets: Geographies requiring immediate attention
Delivery
Reports are sent automatically via email or accessed directly in Veezoo.
Key benefits for customer teams
Concrete, measurable value for your team from day one
Geographic visibility
See satisfaction across all markets.
Operational correlation
Understand what drives satisfaction locally.
Early market issues
Catch declining cities before customers churn.
Up and runningin production in weeks
To deploy this Agent, you connect Veezoo to your existing Data Warehouse, typically containing data from:
Ready to explore Customer Satisfaction Tracker?
Fully customizable to your workflows, data sources, and business requirements.
Typical initial implementation in weeks, not months.