Denial Rate Monitor

Catch revenue leakage from claim denials early

Revenue cycle teams often discover denial problems weeks after they start, losing valuable time to appeal and correct issues.

Threshold alert: Denial rate for any payer exceeds 8%
Trend alert: Week-over-week denial increase greater than 15%
Overall denial rate compared to trailing 12-week average
Denial rate by payer with trend indicators

Denial Rate Alert

BlueCross PPO • Week-over-week increase

12.4%
Denial Rate
12.4%avg 8%
$ at Risk
$284K
Claims Denied
342
Appeal Rate
67%
Top Denial Codes
CO-4 (Authorization)38%
CO-16 (Missing info)24%
CO-97 (Benefit)18%
Recommended Actions
Prior auth reviewStaff trainingProcess audit

Built for finance teams
who demand accuracy

Revenue cycle teams often discover denial problems weeks after they start, losing valuable time to appeal and correct issues.

Revenue Cycle Directors overseeing end

to-end claim performance

Denial Management Specialists investigating and appealing rejected claims

Domain expertise

CFOs and VP Finance responsible for cash flow and revenue integrity

Portfolio-wide oversight

Patient Access Managers handling eligibility verification and prior authorization

Deep, consistent analysis

From alert to action in minutes

The objective of this agent is to reduce revenue leakage from preventable denials.

Step 1

The Trigger

You define when the agent should activate. When conditions are met, it starts working automatically.

  • Threshold alert: Denial rate for any payer exceeds 8% (or your custom threshold)
  • Trend alert: Week-over-week denial increase greater than 15%
  • Volume alert: Dollar value of denied claims in a single day exceeds $50,000
Step 2

360° View

The agent opens a tailored dashboard consolidating data from all your systems.

  • Overall denial rate compared to trailing 12-week average
  • Denial rate by payer with trend indicators
  • Top denial reason codes (e.g., CO-4 for authorization, CO-16 for missing information, CO-197 for prior auth)
Step 3

Automated Analysis

The agent follows a structured analysis flow, combining checks with exploratory reasoning.

  • Compare current denial rates to historical baselines by payer and procedure type, flagging statistically significant increases
  • Categorize denials by root cause bucket: authorization/referral issues, coding/billing errors, eligibility/coverage problems, medical necessity, duplicate claims
  • Cross-reference denial spikes with recent changes: new payer contracts, coding updates (ICD-10 or CPT revisions), staff turnover, system changes
Step 4

Actionable Output

After analysis, the agent creates a human-friendly report with everything your team needs.

  • Executive summary: Overall denial rate change, total revenue at risk, top contributing factors
  • Payer-specific findings: Which payers are driving the increase and why
  • Root cause breakdown: Authorization issues vs. coding errors vs. eligibility problems, with percentages
Step 5

Delivery

Reports are sent automatically via email or accessed directly in Veezoo.

Key benefits for finance teams

Concrete, measurable value for your team from day one

Fast Response

Faster response

Before: Denial trends discovered at month-end, 3-4 weeks after issues began. Now: Alerts within days, reducing the backlog of claims approaching appeal deadlines.

More Revenue

Quantified priorities

Each finding includes dollar amounts, helping your team focus on the denials with the greatest revenue recovery potential.

Root Cause

Root cause visibility

Distinguishes between authorization gaps, coding errors, and eligibility issues so you can route problems to the right team.

Up and runningin production in weeks

To deploy this Agent, you connect Veezoo to your existing Data Warehouse, typically containing data from:

Practice Management / Revenue Cycle System: Claim submissions, denial data, remittance (835) files
EHR / Clinical System: Procedure codes, diagnosis codes, clinical documentation
Payer Contract Database: Contracted rates, authorization requirements, timely filing limits
Clearinghouse Reports: Rejection and denial reason codes, claim status updates
Payer
Code
Appeal
Revenue
Claim
Denial

Ready to explore Denial Rate Monitor?

Fully customizable to your workflows, data sources, and business requirements.

Typical initial implementation in weeks, not months.