Analyze guest surveys and identify satisfaction drivers
Hospitality organizations collect guest satisfaction surveys after every stay, but turning that feedback into actionable improvements requires connecting survey responses with operational data, guest profiles, and property characteristics.
Guest Satisfaction Report
Weekly analysis • 2,847 surveys
Built for hospitality teams who deliver exceptional guest experiences
Hospitality organizations collect guest satisfaction surveys after every stay, but turning that feedback into actionable improvements requires connecting survey responses with operational data, guest profiles, and property characteristics.
Guest Experience Directors
Strategic oversight & escalation
Quality Managers
Defect prevention & control
Regional GMs
Brand Standards Leads
From alert to action in minutes
The objective of this agent is to identify specific actions to improve guest satisfaction.
The Trigger
You define when the agent should activate. When conditions are met, it starts working automatically.
- Weekly Monday analysis: Prepares insights for operational planning
- Score threshold alert: Triggers when property satisfaction drops below target
- Comment volume alert: Activates when negative comment themes spike
360° View
The agent opens a tailored dashboard consolidating data from all your systems.
- Satisfaction score summary with trends by property and segment
- Driver analysis showing correlation between attributes and overall score
- Comment themes with sentiment analysis and trending topics
Automated Analysis
The agent follows a structured analysis flow, combining checks with exploratory reasoning.
- Score trending: Tracks satisfaction scores across time and dimensions
- Driver analysis: Identifies which attributes most influence overall satisfaction
- Theme extraction: Clusters comment feedback into actionable themes
Actionable Output
After analysis, the agent creates a human-friendly report with everything your team needs.
- Executive summary: Overall satisfaction with key insights
- Property scorecard: Performance by location with trends
- Top drivers: Attributes most influencing satisfaction
Delivery
Reports are sent automatically via email or accessed directly in Veezoo.
Key benefits for customer teams
Concrete, measurable value for your team from day one
Driver clarity
Know which experience elements most impact satisfaction.
Comment intelligence
Understand guest sentiment at scale.
Property-level insights
Compare performance across locations.
Up and runningin production in weeks
To deploy this Agent, you connect Veezoo to your existing Data Warehouse, typically containing data from:
Ready to explore Guest Satisfaction Analyzer?
Fully customizable to your workflows, data sources, and business requirements.
Typical initial implementation in weeks, not months.