Identify accounts at risk of non-renewal early
Policy renewals are the lifeblood of insurance profitability, yet retention risk often becomes visible only when a client is already shopping alternatives.
Renewal Risk Alert
Acme Corp • Policy renewal in 47 days
Built for brokers
who win every renewal
Policy renewals are the lifeblood of insurance profitability, yet retention risk often becomes visible only when a client is already shopping alternatives.
Account Managers
Deep, consistent analysis
Broker Liaisons
Sales Directors
Strategic oversight & escalation
Retention Specialists
Domain expertise
From alert to action in minutes
The objective of this agent is to increase retention rate by identifying at-risk accounts before renewal.
The Trigger
You define when the agent should activate. When conditions are met, it starts working automatically.
- Renewal window: Policy renewal date is 90 days away (configurable to 60, 90, or 120 days)
- Account tier: Premium volume exceeds a threshold (e.g., >$50K annual premium)
- Rate action flag: Renewal quote includes a rate increase above a defined percentage (e.g., >10%)
360° View
The agent opens a tailored dashboard consolidating data from all your systems.
- Account summary header with policy number, renewal date, current premium, and account tier
- Premium trajectory chart showing rate changes over the past 3-5 renewal cycles
- Claims history panel with loss ratio, claim frequency, severity breakdown, and claims timeline
Automated Analysis
The agent follows a structured analysis flow, combining checks with exploratory reasoning.
- Risk factor inventory: Identifies and catalogs all risk indicators present—high loss ratio, large rate increase, service complaints, coverage gaps, broker feedback signals.
- Claims impact assessment: Evaluates whether claims activity is driven by frequency, severity, or both. Determines if claims are attritional or driven by specific events that may not recur.
- Rate adequacy check: Compares current pricing against underwriting guidelines and market benchmarks. Identifies whether the account is over-priced, adequately priced, or still under-priced despite increases.
Actionable Output
After analysis, the agent creates a human-friendly report with everything your team needs.
- Retention risk summary: One-paragraph assessment of renewal likelihood with key risk factors highlighted
- Risk score and drivers: Quantified retention score with breakdown of contributing factors
- Account value context: Total premium, policy tenure, lifetime claims payments, and cross-sell relationships
Delivery
Reports are sent automatically via email or accessed directly in Veezoo.
Key benefits for sales teams
Concrete, measurable value for your team from day one
Faster renewal preparation
Before: 2-3 hours gathering data from multiple systems per account. Now: complete account analysis delivered automatically 90 days before renewal.
Earlier intervention on at-risk accounts
Identify retention risks when there is still time to adjust strategy, rather than reacting to a cancellation notice.
Rate adequacy with retention balance
Ensure accounts remain profitably priced while understanding competitive positioning and client price sensitivity.
Up and runningin production in weeks
To deploy this Agent, you connect Veezoo to your existing Data Warehouse, typically containing data from:
Ready to explore Renewal Risk Scanner?
Fully customizable to your workflows, data sources, and business requirements.
Typical initial implementation in weeks, not months.