Return Reason Analyzer

Reduce avoidable returns at the source

Returns erode margins and frustrate customers—but most are preventable if you understand why they happen.

Weekly analysis: Scheduled run every Monday to review prior week's returns
Return rate spike: Product return rate exceeds category average by more than 50%
Return rate summary with overall rate, dollar value, and trend
Top returning products ranked by return volume and rate

Return Analysis Report

Weekly digest • 12,847 returns analyzed

8.4% rate
Return Rate
8.4%target 6%
Preventable
62%
Cost Impact
$142K
Worst Category
Apparel
Top Return Reasons
Sizing issue34% of returns
Not as pictured22% of returns
Quality concern18% of returns
Action Items
Size guide updateProduct photosQC review

Built for fulfillment teams
who guarantee every delivery

Returns erode margins and frustrate customers—but most are preventable if you understand why they happen.

Fulfillment Managers

Order accuracy & speed

Supply Chain Directors

Strategic oversight & escalation

Customer Service Leads

Operations Analysts

Data-driven insights

From alert to action in minutes

The objective of this agent is to reduce avoidable returns by identifying root causes.

Step 1

The Trigger

You define when the agent should activate. When conditions are met, it starts working automatically.

  • Weekly analysis: Scheduled run every Monday to review prior week's returns
  • Return rate spike: Product return rate exceeds category average by more than 50%
  • Reason code surge: Specific reason code exceeds threshold for a product
Step 2

360° View

The agent opens a tailored dashboard consolidating data from all your systems.

  • Return rate summary with overall rate, dollar value, and trend
  • Top returning products ranked by return volume and rate
  • Reason code breakdown showing distribution across returns
Step 3

Automated Analysis

The agent follows a structured analysis flow, combining checks with exploratory reasoning.

  • Product ranking: Identifies products exceeding category benchmarks, ranked by return impact.
  • Reason code analysis: Breaks down returns by reason—size/fit, quality, or "not as described."
  • Content correlation: Cross-references "not as expected" returns with PDP content—missing size guides or limited images.
Step 4

Actionable Output

After analysis, the agent creates a human-friendly report with everything your team needs.

  • Weekly summary: Return rate performance vs. target
  • Priority product list: Top 10-20 products requiring attention
  • Root cause findings: Primary drivers per product
Step 5

Delivery

Reports are sent automatically via email or accessed directly in Veezoo.

Key benefits for operations teams

Concrete, measurable value for your team from day one

Fast Action

Faster root cause identification

Before: 2-3 days of manual analysis. Now: weekly insights delivered automatically.

Key Benefit

Protected margins

Reduce return-related costs by 5-15% through targeted content fixes.

Key Benefit

Actionable specificity

Move beyond "returns are up" to "this jacket needs a size guide."

Up and runningin production in weeks

To deploy this Agent, you connect Veezoo to your existing Data Warehouse, typically containing data from:

Order Management System (OMS): Order data, return records, reason codes
Product Information Management (PIM): Product catalog, descriptions, images, size guides
Ecommerce Platform: PDP content, fit predictor usage, reviews
Warehouse/3PL Systems: Return processing costs, disposition data
Product
Reason
Cost
Quality
Return
Refund

Ready to explore Return Reason Analyzer?

Fully customizable to your workflows, data sources, and business requirements.

Typical initial implementation in weeks, not months.