Seller Performance Dashboard

Monitor seller metrics, fulfillment rates, and ratings

Marketplace platforms depend on seller quality, but monitoring thousands of sellers across fulfillment, customer satisfaction, and policy compliance requires connecting data from multiple systems.

Daily morning analysis: Runs overnight for ready-by-8AM seller health report
Fulfillment alert: Triggers when a seller's on-time rate drops below 90%
Seller health scorecard with traffic-light status for key metrics
Fulfillment metrics showing on-time rate, cancellation rate, return rate

Seller Health Report

Daily monitoring • 8,472 sellers

24 flagged
Healthy Sellers
94%
Fulfillment Rate
97.2%
Avg Rating
4.4★
Policy Violations
12
Sellers Needing Attention
TopTech StoreFulfillment 82%
Fashion HouseRating 3.2★
Home Goods Co3 violations
Intervention Actions
Fulfillment warningRating reviewPolicy training

Built for platform teams who ensure marketplace health

Marketplace platforms depend on seller quality, but monitoring thousands of sellers across fulfillment, customer satisfaction, and policy compliance requires connecting data from multiple systems.

Operations Directors

Strategic oversight & escalation

Trust & Safety Leads

Seller Success Managers

Deep, consistent analysis

Platform Analysts

Data-driven insights

From alert to action in minutes

The objective of this agent is to Maintain marketplace quality by ensuring seller performance standards.

Step 1

The Trigger

You define when the agent should activate. When conditions are met, it starts working automatically.

  • Daily morning analysis: Runs overnight for ready-by-8AM seller health report
  • Fulfillment alert: Triggers when a seller's on-time rate drops below 90%
  • Rating alert: Activates when seller rating drops 0.5+ stars in a week
Step 2

360° View

The agent opens a tailored dashboard consolidating data from all your systems.

  • Seller health scorecard with traffic-light status for key metrics
  • Fulfillment metrics showing on-time rate, cancellation rate, return rate
  • Rating trends with current ratings and trajectory
Step 3

Automated Analysis

The agent follows a structured analysis flow, combining checks with exploratory reasoning.

  • Health scoring: Computes composite seller score across metrics
  • Trend detection: Flags sellers with declining performance trajectories
  • Root cause identification: Links performance issues to specific causes
Step 4

Actionable Output

After analysis, the agent creates a human-friendly report with everything your team needs.

  • Executive summary: Overall seller health with key issues
  • Critical alerts: Sellers requiring immediate action
  • Watch list: Sellers trending in concerning directions
Step 5

Delivery

Reports are sent automatically via email or accessed directly in Veezoo.

Key benefits for operations teams

Concrete, measurable value for your team from day one

Early Warning

Proactive issue detection

Catch seller problems before they generate buyer complaints.

Key Benefit

Prioritized intervention

Focus seller success resources on highest-impact issues.

Key Benefit

Category-level insights

Understand systemic issues affecting seller segments.

Up and runningin production in weeks

To deploy this Agent, you connect Veezoo to your existing Data Warehouse, typically containing data from:

Order data: Fulfillment times, cancellations, returns
Seller data: Registration, tier, category assignments
Review/rating data: Buyer feedback and ratings
Communication data: Response times and resolution rates
Listing
Rating
Fulfillment
Response Time
Seller
Revenue

Ready to explore Seller Performance Dashboard?

Fully customizable to your workflows, data sources, and business requirements.

Typical initial implementation in weeks, not months.