Subscriber Churn Analyzer

Understand why subscribers leave

Subscription-based media businesses often notice churn spikes only after they hit monthly reports.

Daily churn rate exceeds threshold
Weekly churn spike more than 20% above trailing 4-week average
Churn rate trend: Daily and weekly voluntary churn with rolling averages
Churned subscriber breakdown by tenure band

Churn Rate Alert

Monthly rate above threshold • Investigation needed

3.8%
Churn Rate
3.8%target 2.5%
Churned
2,847
At-Risk
4,210
Revenue Impact
$142Kmonthly
Churn Drivers
Price sensitivity34% of churners
Content gap28% of churners
Competition24% of churners
Retention Actions
Price testContent investmentWin-back campaign

Built for marketing teams
who demand accuracy

Subscription-based media businesses often notice churn spikes only after they hit monthly reports. This Agent monitors **churn rates** continuously and triggers when churn exceeds normal thresholds.

VP of Marketing or Head of Subscriber Marketing responsible for retention metrics

Strategic oversight & escalation

Director of Retention focused on reducing voluntary churn

Strategic oversight & escalation

Lifecycle Marketing Managers designing winback and engagement campaigns

Deep, consistent analysis

Subscription Analytics Leads building churn reports manually today

Retention & growth

From alert to action in minutes

The objective of this agent is to reduce subscriber churn by identifying at-risk segments.

Step 1

The Trigger

You define when the agent should activate. When conditions are met, it starts working automatically.

  • Daily churn rate exceeds threshold (e.g., >0.15% daily voluntary churn)
  • Weekly churn spike more than 20% above trailing 4-week average
  • Cohort-specific trigger: First-month churn exceeds 8% for recent cohort
Step 2

360° View

The agent opens a tailored dashboard consolidating data from all your systems.

  • Churn rate trend: Daily and weekly voluntary churn with rolling averages
  • Churned subscriber breakdown by tenure band (0-30, 31-90, 91-180, 180+ days)
  • Engagement score distribution for churned vs. retained subscribers
Step 3

Automated Analysis

The agent follows a structured analysis flow, combining checks with exploratory reasoning.

  • Segment churned subscribers: Group by tenure, plan, channel, and engagement
  • Compare to retained cohorts: Identify significant differences in behavior
  • Analyze engagement trajectory: Map patterns in the 30 days before cancellation
Step 4

Actionable Output

After analysis, the agent creates a human-friendly report with everything your team needs.

  • Executive summary: One-paragraph overview of churn drivers
  • Segments at highest risk: Current subscribers matching churned profiles
  • Behavioral patterns: Engagement drops that preceded cancellation
Step 5

Delivery

Reports are sent automatically via email or accessed directly in Veezoo.

Key benefits for marketing teams

Concrete, measurable value for your team from day one

Fast Response

Faster detection

Before: Churn visible in monthly reports. Now: Alerts trigger within 24 hours.

Lower Risk

Actionable segments

Identify at-risk subscribers while there's still time to intervene.

Key Benefit

Channel accountability

Quantify which acquisition sources produce subscribers who retain.

Up and runningin production in weeks

To deploy this Agent, you connect Veezoo to your existing Data Warehouse, typically containing data from:

Subscription management platform (Zuora, Recurly, Stripe Billing): Subscriber status, plan, start/cancel dates
Content platform / OTT system: Viewership data, content catalog, watch history
Marketing automation / CRM: Acquisition channel, campaign attribution
Product analytics (Amplitude, Mixpanel): Login frequency, engagement scores
Tenure
Engagement
Plan
Cancel Reason
Subscriber
Churn

Ready to explore Subscriber Churn Analyzer?

Fully customizable to your workflows, data sources, and business requirements.

Typical initial implementation in weeks, not months.