Vendor Fraud Analyzer

Collusion patterns, fake orders, and inflated refund claims

Restaurant and vendor partners on delivery platforms can engage in sophisticated fraud: placing fake orders to boost visibility, colluding with customers on refund schemes, inflating refund claims for "missing items," and manipulating ratings.

Daily vendor scoring: Updates fraud risk scores for active vendors
Refund rate alert: Triggers when vendor refund rate exceeds threshold
Vendor risk ranking with fraud probability scores
Refund rate analysis comparing vendors to category benchmarks
Request a DemoSee How It Works

Vendor Integrity Alert

8 vendors flagged • Collusion patterns detected

Investigation
High Risk Vendors
8
Fake Order Est.
$18K
Refund Scheme
3 vendors
Platform Loss
$42KLast 30 days
Top Suspicious Vendors
QuickBites #84723% fake orders
Metro Eats #192Refund collusion
Fresh & FastRating manipulation
Agent Recommendations
Suspend payoutsOrder auditPartner review

Built for fraud teams who protect every transaction

Restaurant and vendor partners on delivery platforms can engage in sophisticated fraud: placing fake orders to boost visibility, colluding with customers on refund schemes, inflating refund claims for "missing items," and manipulating ratings.

Fraud Directors

Strategic oversight & escalation

Risk Analysts

Data-driven insights

Trust & Safety Leads

Investigation Managers

Deep, consistent analysis

From alert to action in minutes

The objective of this agent is to identify fraudulent vendor behavior protecting platform economics.

Step 1

The Trigger

You define when the agent should activate. When conditions are met, it starts working automatically.

  • Daily vendor scoring: Updates fraud risk scores for active vendors
  • Refund rate alert: Triggers when vendor refund rate exceeds threshold
  • Self-order detection: Real-time blocking of suspected fake orders
Step 2

360° View

The agent opens a tailored dashboard consolidating data from all your systems.

  • Vendor risk ranking with fraud probability scores
  • Refund rate analysis comparing vendors to category benchmarks
  • Self-order indicators flagging potential fake order patterns
Step 3

Automated Analysis

The agent follows a structured analysis flow, combining checks with exploratory reasoning.

  • Self-order detection: Identifies vendor-device connections and ordering patterns
  • Refund pattern analysis: Compares vendor refund rates to category baselines
  • Customer relationship mapping: Identifies vendors with concentrated customer bases
Step 4

Actionable Output

After analysis, the agent creates a human-friendly report with everything your team needs.

  • Executive summary: Platform-wide vendor integrity metrics
  • High-risk vendors: Ranked list with fraud evidence
  • Self-order cases: Vendors with suspected fake orders
Step 5

Delivery

Reports are sent automatically via email or accessed directly in Veezoo.

Key benefits for fraud teams

Concrete, measurable value for your team from day one

Early Warning

Vendor-side fraud visibility

Detect fraud originating from the supply side.

Early Warning

Collusion detection

Identify vendor-customer schemes that bilateral monitoring misses.

Lower Loss

Refund protection

Catch elevated refund patterns before losses mount.

Up and runningin production in weeks

To deploy this Agent, you connect Veezoo to your existing Data Warehouse, typically containing data from:

Order data: Transactions, items, timing, completion
Vendor data: Profiles, locations, categories, payout history
Customer data: Orders by vendor, devices, addresses
Refund data: Claims, reasons, approval rates
Order
Collusion
Refund
Pattern
Vendor
Fraud

Ready to explore Vendor Fraud Analyzer?

Fully customizable to your workflows, data sources, and business requirements.

Try for freeBook a call

Typical initial implementation in weeks, not months.